Job Electromechanical Field Service Technician

In the role of Field Service Technician, you will perform the installation, repair, preventative maintenance of client capital equipment.

Pay Range: $28.00 to $32.00 per Hour

Duties and Responsibilities

• Troubleshoot and repair client equipment
• Install AV, Electrical, and/or Mechanical equipment for clients
• Employee must accurately complete daily timecard, document activities extensively through notes and pictures, complete and manage one’s own expense reports, and various other forms and documents as a regular course of business. All of which must be done on a daily basis.
• Employee shall care for and ensure all company and client property remains in good condition.
• Employee will prepare documents using Microsoft Office Suite (Excel, Word, Outlook, Salesforce etc.).
• Employee must demonstrate professional etiquette with team members, superiors & clients at all times.
• Employee shall demonstrate strong oral and written communication skills at all times.
• Employee will perform basic math.
• Employee will be required to solve problems, escalating matters to KRW leadership as necessary.
• Employee must read, interpret and understand schedules.
• Employee must demonstrate positive customer communication at all times.
• Employee must maintain environmental awareness at all times.
• Employee must adhere to safety measures at all times.

Knowledge, Skills, Ability, and Experience Required

Experience Required:

• High School Diploma or GED
• 1+ years of field service experience with Electro-Mechanical devices
• 1+ years of experience working with Microsoft Office
• 1 + years of experience working with PC Device connections and Network settings, including but not limited to: serial port and USB connections, resource selection and IP address settings
• 1+ years of experience in testing, repairing, and maintaining capital equipment
• 1+ years of experience working with electronics and computer background
• 1+ years of experience in the use of mechanical and hand tools and service test equipment

Preferred Qualifications:

• Technical degree in areas such as Plumbing, Electronics, Computer Repair
• Associate degree in engineering, science, or technical field
• Previous professional experience in Plumbing, Electronics, Computers
• Customer-facing experience preferred

You may travel outside your territory occasionally to support fellow engineers in other territories and to attend training.

Occasional overnight travel may be required.